Reference

Terms rules for Indonesia accounts

yoweswd Terms & Conditions put the account rules for Dragon Tiger, Wins of Fortune, DANA, OVO, GoPay and QRIS in one place, so you can open an account…

Account rulesDANA wallet termsOVO checksGoPay and QRIS
yoweswd Terms rules for Indonesia accounts
CONTACT ROUTES

Contact paths for terms questions

Terms questions need a clear trail, not guesswork. We handle policy questions through live chat, WhatsApp and email every day from 10:00 to 02:00 WIB, with…

Live chat Use live chat from the account menu when you need a quick read on…
WhatsApp desk Message our WhatsApp desk during 10:00–02:00 WIB for terms questions tied to wallet receipts…
Email record Send longer terms requests to legal@yoweswd.
DATA PRACTICE

How we manage terms data

Terms & Conditions only work when the account data behind them is handled carefully. We collect the details needed to run your account, check wallet ownership, protect logins and answer policy requests.

Data we collect

Your terms record is tied to your mobile number, username, wallet name and payment receipts. We use those details to confirm account ownership, apply the correct clause and resolve disputes about rounds, balances or withdrawals.

Cookie use

Cookies support login sessions, language choice and basic device checks, including when you move from mobile browser to tablet. If you clear cookies, the terms still apply, but you may need to log in again.

Security checks

Password resets, new device logins and wallet changes can trigger extra checks under the terms. We may pause a withdrawal request until the account name and DANA, OVO, GoPay or QRIS record match.

Record retention

We keep account and wallet records for as long as needed to handle balances, disputes, tax or legal requests. After that period, we remove or mask data where our operational duties allow.

Change requests

You can ask us to correct account details that are wrong, such as spelling in your name or an outdated phone number. Some wallet records must stay unchanged when they relate to a completed transaction.

Policy owner

Terms questions that need a formal answer go to [email protected], not social chat. We log the request, check the clause involved and reply through email so you have a written record.

Terms questions before you join

Before you join, the terms should answer the practical questions that affect your account: who may access the lobby, what wallet name must match, when a withdrawal can be checked, and how a disputed round is handled. The answers below focus on those decisions so you can read the policy once, understand your duties, and open your account without guessing.

When you open an account, you accept the rules for login security, wallet use, game sessions and withdrawals. You also agree that access and eligibility depend on local law and are available only where local law permits.

Name matching helps us apply the payment clauses fairly. If your DANA, OVO, GoPay or QRIS name differs from the account name, we may ask for proof before crediting a deposit or processing a withdrawal.

Yes. We may update clauses for account security, payment checks, cookies or game settlement. When that happens, we place a revised date on the terms page, and continued account use means you accept the updated version.

The terms explain how interrupted rounds are settled. We check provider records for games such as Dragon Tiger, Rocket Crash or Fishing God, then align your balance with the result recorded by the game system.

Email [email protected] with your username, registered phone and the field that is wrong. We can correct profile details after checks, but completed payment records may need to stay as they were recorded.

A withdrawal can be delayed when wallet names do not match, login activity looks unusual, required checks are incomplete or a provider result is still pending. We tell you which clause applies through support.

Yes. The terms cover cookies used for sessions, language choice and device checks on mobile browser or tablet. If you block them, some account steps may need repeated login checks.